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Technology

Technology is imperative to Jeffco Public Schools’ students, parents, community and staff. It has become a necessary and effective tool for instruction, staff effectiveness, student achievement, parent involvement, community outreach and the ability for graduates to compete in the global marketplace.

In alignment with the Jeffco Thrives 2025 strategic plan, the goals of the Information Technology (IT) division are to increase digital equity, enable district data culture and support future-focused sustainability.

Jeffco believes that all technology work in the district should be evaluated to ensure that it improves the experience of students, staff and families, as well as the services provided and the applications and systems supported by IT.

Departments and Services

Data Privacy and Security

Jeffco understands its responsibility to protect student and staff data privacy. This is done through a menu of safeguards that include encryption of stored data, authentication for users and a layered defense to protect the network and its perimeter, among others.

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Device Care and Repair

Students are responsible for their TechforEd devices. All new Chromebooks come with a case and screen protector that are required to maintain their warranty. Jeffco will repair all Chromebooks. Students should turn in broken devices to their school and will be provided a different device.

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Digital Citizenship and Wellness

Jeffco believes students should gain the skills to be digital learners, leaders and citizens. To that end, the district provides a consistent set of tools and resources to support digital literacy, citizenship and wellness for schools, families and students.

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Digital Learning Applications

Jeffco offers a menu of supported digital tools that expand equitable experiences essential for students to thrive and supports teachers with professional learning and lesson ideas.

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JeffcoHelp

Families can request support through the community JeffcoHelp portal. Submit a ticket for support or access a searchable library of self-help articles.

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JeffcoNet Fiber Network

Following a 2019 Board of Education vote, Jeffco began constructing a private fiber utility to provide network access for district administrative sites and schools, with the overall goal of robust connectivity and equitable bandwidth for all students and staff. 

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Low-Cost Internet

Comcast and Centurylink offer low-cost internet services through the federal Affordable Connectivity Program. Financial support can be requested through the Jeffco Schools Foundation. Jeffco IT is also able to offer long-term hotspots to qualifying students for remote learning.

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TechforEd

Jeffco’s “one-to-one” technology program means all students can access a personalized district-purchased and managed Chromebook, closing the digital-device divide and addressing classroom inequities to transform learning.

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Tech Support

Jeffco IT supports students and families in a variety of areas, including password resets, device troubleshooting, systems status alerts and other issues.

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Contact Us

Contact the Family Response Service Team (FRST) to have a technology ticket submitted on your behalf.