ParentSquare

Jeffco Public Schools is transitioning from SchoolMessenger Communicate to ParentSquare as the district's primary platform for school communication. This new platform helps ensure all families, students, and district staff receive timely information and have an easy way to communicate with their school and the district.

In ParentSquare, families receive messages in their preferred language through email, app, voice, or text, helping everyone stay informed and involved. Available on any device, ParentSquare can be accessed via a free mobile app for iOS or Android, or through the desktop version at www.parentsquare.com

No action is needed for parents and guardians to start receiving messages through ParentSquare.

An account is automatically created for each parent or guardian using the contact information you submit in Infinite Campus during registration.

To ensure you receive school and district communication, including emergency messages, keep your information up to date in Infinite Campus, and do not unsubscribe from or block any district or school messages. Once you unsubscribe, you will not receive any school or district messages until you resubscribe.

Timeline

Jeffco Public Schools will be transitioning from SchoolMessenger Communicate to ParentSquare throughout the fall.

August 3:

A group of volunteer pilot schools began using ParentSquare as their school messaging platform.

Parents and guardians at these pilot schools received an email from ParentSquare to set up an optional account.

October:

All remaining Jeffco schools begin using ParentSquare as their school messaging platform.
- Parents and guardians at all schools will receive an invitation email from ParentSquare to set up an optional account.
Jeffco begins sending districtwide messaging to all families through ParentSquare.

Reminder

You do not need to set up an account in ParentSquare to receive email, text, or phone messages. Setting up an account gives you access to the additional features that ParentSquare provides.

Please note:

Families may continue to receive messages from the SchoolMessenger platform through December 2026.
If you have students attending a pilot school and a non-pilot school, your ParentSquare account will only show activity from the active pilot school from August–October.

ParentSquare Overview

No Account Needed

Without activating your ParentSquare account, Jeffco parents and guardians will still receive communication from your school and the district through the following channels:

Emails (sent to the email on file in Infinite Campus)
Text messages (sent to the mobile phone number on file in Infinite Campus)
Voicemail messages (sent to the phone number on file in Infinite Campus)

Additional Features

To access more ParentSquare features, you can activate your account in ParentSquare to:

Download the ParentSquare app
Choose when and how you receive updates from your school via email, app, or text notification
View posts, photos, calendars, and important announcements
Communicate in your preferred language with automatic translation
Comment on school posts and stay engaged with your school community
Send direct messages to teachers and staff

Getting Started with ParentSquare

ParentSquare uses the contact information already on file with Jeffco Public Schools to securely connect you with your student.

Please note: Only parents and legal guardians listed in Infinite Campus and connected to an active student are eligible to activate a ParentSquare account.

Activate Your ParentSquare Account (Step-by-Step Instructions)

Activate Your ParentSquare Account (Step-by-Step Instructions)

Once your school begins using ParentSquare, you will receive an email from ParentSquare to register your account.

Open the email from ParentSquare and click the button, “Activate Your ParentSquare Account,” or navigate to the ParentSquare sign-in page
On the ParentSquare sign-in page, navigate to the “Register” box
Enter the same email or phone number that you provided in Infinite Campus during student registration (annual update)
Click "Get Started"
Check your contact information. If it looks correct, click "Confirm"
You’ll receive a code by text or email
Enter the verification code when asked
You’ll see your children’s names. Click "Confirm" next to each child who should be connected to your account
If a child is listed by mistake, click "Not my child"
If everything looks correct, click "Yes, this is me"
Now you’re ready to start using ParentSquare!

ParentSquare can be accessed via a free mobile app for iOS or Android, or through the desktop version at www.parentsquare.com.

As a reminder, you do not need to set up an account in ParentSquare to receive email, text, or phone messages. Setting up an account gives you access to the additional features that ParentSquare provides.

Frequently Asked Questions

What schools are participating in the August pilot?

Starting in August 2026, the following schools will begin using ParentSquare for their school communication:

Alameda Intl Junior/Senior High
Arvada High
Bear Creek K-8
Belmar School of the Arts
Bell Middle
Brady Exploration School
Carmody Middle
Chatfield High
Columbine High
Connections Learning Center
Creighton Middle
Dakota Ridge High
Deane Elementary
Drake Middle
Dunstan Middle
Edgewater Elementary
Eiber Elementary
Evergreen High
Evergreen Middle
Everitt Middle
Falcon Bluffs Middle
Foothills Elementary
Foster Dual Language PK-8 School
Fremont Elementary
Hackberry Hill Elementary
Jefferson Academy Secondary
Jefferson Junior/Senior High
Ken Caryl Middle
Lasley Elementary
Lawrence Elementary
Little Elementary
Long View High School
Lukas Elementary
Lumberg Elementary

Manning Middle
McLain Community High School
Mitchell Elementary
Mountview Youth Service Center
Mt. Carbon Elementary
New America
Normandy Elementary
North Arvada Middle
Oberon Middle
Parmalee Elementary
Patterson International
Powderhorn Elementary
Rose Stein International Elementary
Secrest Elementary
Shaffer Elementary
Slater Elementary
Sobesky Academy
South Lakewood Elementary
Stevens Elementary
Summit Ridge Middle
Swanson Elementary
Three Creeks K-8
Ute Meadows Elementary
Welchester Elementary
West Jefferson Elementary
West Jefferson Middle
Westgate Elementary
Westridge Elementary

What type of messages will I receive from ParentSquare?

Can messages be sent in languages other than English?

Yes. ParentSquare supports multilingual communication to ensure all Jeffco families can easily access school information and connect with staff.

The platform manages language preferences and translations through the following features:

Automatic Account Setup: Your preferred language is automatically synced to ParentSquare based on the selection you made during the student registration process in Infinite Campus.
Flexible Preferences: Activate your ParentSquare account to update your language settings directly in the ParentSquare mobile app (iOS or Android) or on the web portal.
Two-Way Translation for Direct Messaging: ParentSquare enables translation for direct, one-on-one communication. When you send a message to a teacher or school administrator in your preferred language in ParentSquare, the platform translates it for the staff member. When they reply, their message is automatically translated back into your preferred language.

¿Se pueden enviar mensajes en idiomas distintos del inglés?

Sí. ParentSquare apoya la comunicación en distintos idiomas para garantizar que todas las familias de las Escuelas de Jeffco puedan acceder fácilmente a la información escolar y comunicarse con el personal.

La plataforma gestiona las preferencias de idioma y las traducciones mediante las siguientes funciones:

Configuración automática de la cuenta: su idioma de preferencia se sincroniza automáticamente con ParentSquare según la selección que realizó durante el proceso de inscripción del estudiante en Infinite Campus.
Preferencias flexibles: active su cuenta de ParentSquare para actualizar la configuración de su idioma directamente en la aplicación móvil de ParentSquare (iOS o Android) o en el portal web.
Traducción bidireccional de mensajes directos: ParentSquare permite la traducción de la comunicación directa entre dos personas. Cuando envía un mensaje a un docente o administrador escolar en su idioma de preferencia en ParentSquare, la plataforma lo traduce para el personal. Cuando esa persona responde, su mensaje se traduce automáticamente a su idioma de preferencia.

How do I change my notification settings?

Log in to your ParentSquare account and update your Notification Settings to customize when and how you receive messages through ParentSquare.

How to update your Notification Settings (using a web browser)

Log in to ParentSquare
From Home, click your name, and select "Manage Account"
Click "Notification Settings"
Choose your preferred notification settings
After you've made selections, future messaging will be sent based on your preferences

Related support article (must be logged into ParentSquare to view): Manage Your Notification Settings for Parents

Note: To start receiving text messages, you must first provide a mobile phone number in Infinite Campus.

Note: Jeffco Public Schools does not pay for text message charges incurred by the user. Check with your cell phone provider for possible charges

I accidentally unsubscribed from ParentSquare. How do I resubscribe?

To resubscribe to messages sent through ParentSquare, log in to your ParentSquare account and update your Notification Settings.

Update your Notification Settings (using web browser)

Log in to ParentSquare
From Home, click your name and select "Manage Account"
Click "Notification Settings."
Choose your preferred notification settings
After you've made selections, future messaging will be sent based on your preferences.

Note: You cannot turn off Urgent Alerts & Notices, including attendance notices.

Note: Notifications will only be sent to one email and one phone on your ParentSquare account. If you have multiple email addresses or phone numbers listed on your account, set the order of your preferred contacts to receive notifications.

Related support article (must be logged into ParentSquare to view): Manage Your Notification Settings for Parents

Will SchoolMessenger still be available this year?

Why is Jeffco switching from SchoolMessenger to ParentSquare?

Jeffco is moving to ParentSquare to replace our legacy system with a modern, centralized tool that meets the evolving needs of our school communities. ParentSquare resolves previous gaps in communication by offering robust translation features in over 190 languages, digital accessibility compliance, and stronger privacy safeguards for student data. By consolidating multiple messaging tools into a single secure platform, ParentSquare ensures consistent and equitable communication for every Jeffco family.

Support and Resources

ParentSquare Help Center

Explore ParentSquare's official library of help articles, video tutorials, and troubleshooting guides.

Note: You must activate your account to access the ParentSquare Help Center.

Visit the Help Center

ParentSquare 101 Training

Activate your ParentSquare account and then get started with ParentSquare 101:

Parent/Guardian 101: Support Your Student with ParentSquare

Padres/Tutores Legales 101: Apoye a su Estudiante con ParentSquare

Contact the Family Response Service Team

Phone: 303-982-3778
Email: FRST@jeffco.k12.co.us
Online: Submit a ticket through JeffcoHelp