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COVID-19 FAQs



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COVID-19 OVERVIEW

What is the Coronavirus disease (COVID-19)?

The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus, which was first detected in China. Learn more on the CDC website.

What are the symptoms of the disease?

Symptoms include a fever, cough and shortness of breath, and may appear 2-14 days after exposure.

Who is at risk?

For most people in the United States, who are unlikely to be exposed to this virus at this time, the immediate health risk from COVID-19 is considered low. Those in a community where the virus has spread are at a relatively low risk. Those at an elevated risk include: healthcare workers caring for patients with COVID-19, those in close contact with a person with COVID-19, people with a weakened immune system and travelers returning from locations where community spread is occuring. According to the CDC, there is no evidence that children are more susceptible. In fact, most confirmed cases of COVID-19 have occurred in adults. Learn more at the CDC Risk Assessment page.

Who can be tested and where?

Refer to the Colorado Department of Public Health and Environment's website for the latest information.

Who can people call with questions about Coronavirus (COVID-19)?

Community members can contact CO-HELP with general questions about COVID-19, at 303.389.1687 or 1.877.462.2911, or email COHELP@RMPDC.org.

Should I wear a face mask?

Update April 3, 2020: Governor Polis Calls On Colorado To Adopt A ‘Strong Mask Culture’ To Fight Coronavirus

In a bid to limit the spread of coronavirus, and speed the forthcoming economic recovery, Gov. Jared Polis asked Coloradans to adopt face masks when they leave their home for essential functions allowed under the state’s ‘stay-at-home’ order.

“When you’re out of the home, you should use a mask at all times,” Polis said Friday.

Check out this infographic, How to Safely Use a Face Covering for best practices when wearing a mask.

Where can I find the most up-to-date information about COVID-19?

STEPS TO PROTECT AGAINST covid-19 exposure

Who do I talk to or what do I do if I have concerns about a staff member, parent, or a student being exposed?

First, let’s define exposed. Exposed means being within 6 feet and a person has coughed and/or sneezed on you, since the virus is spread through respiratory droplets of an infected person. The other person needs to present with active symptoms, including a high fever of 100.4 degrees Fahrenheit or higher, a dry and persistent cough, feeling of heaviness on the chest and shortness of breath, fatigue, and possibly a sore, scratchy throat. At this point, if you have been exposed, you should self-isolate for 14 days and monitor your symptoms. If you begin to have the symptoms noted above, then you should call your medical provider. If you are having life-threatening symptoms like difficulty breathing, shortness of breath, persistent pain, and/or pressure in the chest, change in level of consciousness, or excessively high fever, please call 911 for emergency help.

What if I have heard of a positive confirmation in my school?

Monitor both you and your family's symptoms for 14 days. Symptoms include a high fever of 100.4 degrees Fahrenheit or higher, a dry, persistent cough, feeling of heaviness on the chest and shortness of breath, fatigue, and possibly a sore, scratchy throat. If you or your family begin to have the symptoms noted above, then you should call your medical provider. If you are having life-threatening symptoms like difficulty breathing, shortness of breath, persistent pain and/or pressure in the chest, change in level of consciousness, or excessively high fever, please call 911 for emergency help.

Will I be notified if there has been a confirmed case within my school?

Update on March 23, 2020:

Our partners at JCPH share that COVID-19 is continuing to spread in Colorado and in our community. Given the now widespread nature of this virus, a confirmed diagnosis is not unexpected. JCPH investigates each positive case, and if it’s determined that a member of the Jeffco Public Schools community has been in close contact with a person who tested positive for COVID-19, JCPH will notify them directly. Individuals who have not been in close contact will not be notified.

Because of this, moving forward Jeffco Public Schools will not be notifying school communities of positive test results. As JCPH advises, our assumption should be that we have all potentially been exposed in one place or another. Please be assured that the Jeffco Public Schools Health Services Director will be informed by JCPH of all positive cases of COVID-19 involving those in our community, and we will continue to take all necessary actions to protect public health.

What is social distancing and why is it important for me & my family?

Social distancing is an effective tool for preventing the spread of disease whether it’s large-scale measures or personal. Learn more critical information to keep you and your family safe during this outbreak by reading the resources below.

CDPHE: Prevention & community spread

It's Time To Get Serious About Social Distancing. Here's How

What does the Governor's Stay-At-Home Order mean?

Update April 6, 2020: This evening Governor Jared Polis addressed Coloradans directly and announced an extension to the stay-at-home Executive Order. The Executive Order will now remain in effect until April 26. Learn more.

The Public Health Orders require that all people in the county stay at their place of residence, and that they make every effort possible to conduct only essential activities necessary to maintain health and well-being, such as getting groceries, obtaining medical supplies or medication, and/or engaging in outdoor activities like walking, hiking or running while following other social distancing practices.

Work to provide essential business and government services or perform essential public infrastructure construction, including housing, is also permitted. People at high risk of severe illness from COVID-19 and people who are sick are urged to stay in their residence except to seek medical care.

Here is a comprehensive list of activities permitted and not permitted under this order.

What can I do at home to stop the spread of COVID-19?

There are many things you can do to help stop the spread of COVID-19 and keep your home environment safe. Take a moment to review this document from our department of health services.

supporting others during this time

What can I do to help those in need within the Jeffco community?

COVID-19 SUPPORT

Jeffco Schools Foundation has established a COVID-19 Response Fund in support of our mission. Please consider donating to support our schools in this unprecedented time of crisis.

Contact Angela Baber, Executive Director for Jeffco Schools Foundation at angela.baber@jeffco.k12.co.us or 720-272-0285 with questions.

DONATE NOW

How can I support people across Colorado?

Governor Jared Polis recently announced the launch of Help Colorado Now, a joint effort of resources to volunteer and/or donate to the relief of those impacted by the coronavirus.

remote learning

What does the remote learning schedule look like moving forward?

Moving forward, Mondays will be designated for teacher planning/catch-up for staff and students (no remote learning between teachers and students). Each week, Tuesday through Friday remote learning will take place between teachers and students.

While the remote learning plan is put in place, what technical resources will families have access to?

Students and parents can visit our Technical Resources page to access tools and resources. Be sure to check out these Remote Learning Resources, too.

I don't have at-home internet service. What should I do?

There are options!

Xfinity has announced an Xfinity WiFi Free For Everyone program. Through it, Xfinity hotspots across the country will be available to anyone who needs them for free. Search for a hotspot near you.

Comcast Internet Essentials is offering two free months of their Internet Essentials package starting March 16, 2020. You have to be eligible, so read more on their website. You can also call 1-855-846-8376.

We’ve also got information about data plans with specific cell phone carriers on our Low-Cost Internet Options page. Check back from time to time as we’ll be updating that information regularly.

What if we are experiencing technical issues while engaging in remote learning?

There are several options for support when experiencing technical issues.

1.    Be sure to alert your teacher to let them know what issues you are having. Some are common and they will know the easy solutions; others are system issues (like a particular app running slowly) and they may be aware of this, as well.

2.    We also have a wide variety of documentation and support available on our Student, Family & Community Technical Resources page. Please check it out!

3.    If these don’t work, you may contact our student/family support line at 303-982-3438 Monday through Friday between 7:00 a.m. and 4:00 p.m. Please note that all home networks are unique and may require assistance from your internet service provider.

Do you and your family need a creative outlet outside of remote learning?

Get inspired by visiting our Jeffco Makes page and start making, baking, and shaking today with the Jeffco community!

Is voluntary homeschooling for an indefinite period of time a choice for parents during COVID-19?

We would encourage all students to continue to attend school as normal, but do understand parents’ concerns for health and safety.

When school is in session, we expect students to be in attendance. If parents choose to keep students home for more than 10 days, they should enroll their child in a homeschool program. For detailed information about homeschooling, please see https://www.cde.state.co.us/choice/homeschool.

Families are encouraged to review the following policies related to homeschooling and attendance:

Homeschooling Policy IHBG
Student Absences & Excuses JH
Student Absences & Excuses JH-R

HELPFUL RESOURCES FOR FAMILIES

What advice is there for families to support learning at home?

View the Colorado Department of Education's website - Best Practices for Families - to get ideas on how to support learning at home.

How do I stay connected to learn the most up to date news about Jeffco Public Schools and COVID-19?

Read the Community Updates that provide families important information about our schools, remote learning, the community, COVID-19, and more. 

What if my child or family member is struggling during this remote learning time?

Be sure to use these resources if a family member needs support during this time of isolation and uncertainty. 

What fun and creative activities can families engage in when staying at home?

Visit Jeffco Makes for creativity and inspiration. New activities are shared weekly!

Is there a resource that connects families to local Jeffco programs and services and offers tips to support learning at every age?

Yes, Jeffco Families Colorado is a new one-stop resource for families and all those who care for children age 0-8 in Jefferson County. 

Want to learn more about the state’s Stay-at-Home Order and what it means?

Visit Jefferson County’s Public Health’s Stay-at-Home Order webpage that includes FAQs and much more. 

What is a telehealth visit or nurseline?

If you experience COVID-19 symptoms, you may consider a telehealth visit or nurseline advice first when it comes to medical care during this crisis. Learn more at CDPHE’s website.

food options available to families

Will the district serve meals at schools during a building closure?

Yes, Grab and Go meals will be available Mondays, Wednesdays, and Fridays for collection from 10:30 a.m. - 1:00 p.m. Two breakfasts and two lunches will be provided. Meals will be provided at curbside location through car trunk, car window or by walk-up. Parents or caregivers may pick up meals for however many children they have.

See a full list of the food locations and more details here.

state testing

Are tests, such as CMAS, PSAT and SAT, going to take place?

The administration of end-of-the-year assessments, including the Colorado Measures of Academic Success (CMAS), will be paused for the remainder of the 2019-20 school year due to extensive school closures throughout Colorado to prevent the spread of COVID-19, Colorado Education Commissioner Katy Anthes announced March 17, 2020.
 
CDE is working with The College Board to generate possible solutions for the administration of the PSAT and SAT tests, which offer unique roles in Colorado’s system in terms of scholarships and college entrance. Additional information will come from CDE as it becomes available. Learn more

athletics and other school-related activities

Are athletic competitions, festivals, music events, and other extracurricular events still happening?

No. Learn more about the latest information from CHSAA here. Check back for updates.

Update April 1, 2020 for the CHSAA website: The suspension of spring activities and sports has been extended to April 30 following state and local extensions on school closures and mandatory social-distancing related to the on-going COVID-19 pandemic.

Any decisions regarding spring activities potentially resuming will depend on students' abilities to return to in-person instruction.

On Wednesday, Gov. Jared Polis extended the closure of all public and private schools to in-person learning through at least April 30. In addition, the federal government has extended social distancing guidelines to April 30.

returning to school

How is it decided when to return to school?

This is an evolving situation and Jeffco Public Schools will continue to follow the guidance from the CDC and CDPHE. We will share updates when they are available.

Update April 3, 2020:

Jeffco Public Schools announced the following:

After consultation with Jefferson County Public Health and in coordination with other districts in the metro Denver area, we have made the difficult decision to suspend in-person instruction for the remainder of the school year. We will continue on our path delivering remote learning for students and remote work for staff through the end of this school year 2019-2020.

Read more of the district’s message and why they made this important decision here.

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