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Tech Support

Families can receive self-help tech support in a variety of ways:

  • Connecting with their school
  • Using the JeffcoHelp portal

JeffcoHelp Portal

JeffcoHelp provides support to families in a variety of areas, one of which is technology support. Find solutions to common problems:

  • Password resets for students, staff and parents
  • Device troubleshooting
  • Systems status alerts
  • IT issues
  • Enrollment, registration, and school profiles
  • And much more!

Contact Us

Contact the Family Response Service Team (FRST) to have a technology ticket submitted on your behalf.