Student, Family & Community Technical Resources

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Student, Family & Community Technical Resources

Trying to get into a Zoom meeting? To better secure our classroom environments, we are now having students sign into these meetings. View the updated sign-in instructions for more information.

Need technical support? Start with this flow chart to determine the best path for solutions.

Below you will find information about connecting to the Jeffco network to use devices, resources for classroom applications that may be used at home, etc.

To access the information, click on the title in the colored bar and the menu will open. You can click on the title again to close the menu.

Chromebook Support

Click here for Troubleshooting Chromebook Issues

Classroom Applications

Jeffco Digital Tools

Other Supported Tools

Tiếng Việt

Connecting Devices

Student Devices

Accessing and Connecting to the Instructional Network

Connecting and Disconnecting Student Devices (Espanol)

Board of Education Student BYOD Policies

Taking Student Devices Home

Using a Jeffco-Provided Hotspot

Using a District Hotspot (Espanol)(русский)(Tiếng Việt)(中文)

Web Filtering at Home

Parent Devices

Accessing and Connecting to the Instructional Network

Connecting and Disconnecting Parent Devices

Guest Devices

How to Connect a Guest or Parent to the Jeffco Community Wireless Network(Espanol) (русский) (Tiếng Việt)(中文)

Free & Low-Cost Internet Options

Xfinity has announced an Xfinity WiFi Free For Everyone program. Through it, Xfinity hotspots across the country will be available to anyone who needs them for free. Search for a hotspot near you.
Comcast Internet Essentials is offering two free months of their Internet Essentials package starting March 16, 2020. Follow the steps on the Setting Up Xfinity Internet Essentials Tech Tip (Also available in español, русский, Tiếng Việt, 中文). You have to be eligible, so read more on their website. You can also call 1-855-846-8376.

View more options on the TechForEd Free & Low Cost Internet Options Page.

Google

iPad Support

General iPad Troubleshooting Information (Español) (русский) (Tiếng Việt) (中文)

How to Connect an iPad to Wifi at Home (Español) (русский)(中文) (Tiếng Việt) (عربى)

Google Meet and iPads(Español) (русский) (Tiếng Việt)(中文)

Library System

How to Login to the Library System for Students and Staff (español)(русский )(Tiếng Việt)(中文)

MAP Assessment

These resources are to assist families with testing, the Fall testing window is 9/8 - 10/9.

Family Supports for MAP Remote Testing (Spanish)(Russian)(Chinese)(Vietnamese)(Arabic)

Password Management

How to Reset a Jeffco Student Password (Español)(русский)(Tiếng Việt)(中文)

Remote Learning File Access

Accessing Your H Drive From Home

Downloading Google Files Using Google Takeout (Students 9-12 only) (español) (русский) (Tiếng Việt) (中文)

Accessing Network Files Remotely (español) (русский) (Tiếng Việt) (中文)

Video Conferencing Tools

Google Meet

Schoology

How to Join a Schoology Conference (español)(русский)(Tiếng Việt)(中文)

Zoom

Jeffco Public Schools